I’m finally forcing myself to find time to take CRR Global Organization and Relationship System Coaching training program.  Beyond Emotional Intelligence (relationship with oneself), and Social Intelligence (relationship with other) lies Relationship Systems Intelligence where the focus is on the entire group, team or system.

This is a five course program and I took the first ORS@Work course a few weeks ago (This two-day course explores the ORSC™ model, and is a business-focused version of ORSC™ Fundamentals.)

I said forcing myself early this in post but let me explain. I’m lucky in that many Agilists have attended this program and I’ve benefited from their shares at conferences and other trainings.  As a result, I’m pretty familiar with a good portion of the course program, which always made the investment in time difficult to balance.  However, 2019 was the year for me to cut back on conferences, thus a perfect time to work in this training.

Overall, the experience was positive. My expectations were to learn a few new connection aspects, dig deeper into the reasons behind a few elements and meet new people.  I would say that my expectations were mostly met.

What I enjoyed the most:

  • I continue to support the impact of relationship/system dynamics in teams.  So validation of concepts with additional data points (such as 69% of all relationship problems are perpetual) was helpful.

What I am looking forward to more classes to dig deeper on:

  • The cornerstone of “Reveal the system to itself”.  I can fully support helping others reveal the system.  I can fully support highlighting repair bids to reveal the system.  I can fully support highlighting the possible unsaid/elephant in the system.  What I am still not completely understanding is the impact/value of a leader potentially labeling the system and impacting the system in negative ways.  For example, I asked a deeper question to the instructors.  After some discussion, the instructors asked the system “what are you sensing”… words such as friction were highlighted.  If I wasn’t as strong as I was, the system (being creative and intelligent) was telling me to stop asking questions.  Is that healthy?  Or what should leaders be doing to help the system evolve.

What was difficult:

  • I’m a bad student when it comes to multiple day trainings.  I struggle between contributing too much (experience/knowledge/questions), overanalyzing exercises and delivery from instructors, and wanting to dig much deeper in the material than other attendees/instructors.

I’m looking forward to the next classes to dig deeper in the reasons/data behind this model.

What did you enjoy most about ORSC@work?


Tricia Broderick

Tricia Broderick

Tricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization, ignites growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer, coach, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills, her biggest offering is inspiring people to believe anything is possible.


  • Allison says:

    I took Fundamentals rather than ORSC@Work, and like you, I had already seen/learned/experienced some of the ORSC techniques from other agilists bringing topics to conferences and classes. Revealing the system to itself WILL deepen in the other classes.

    Your question-asking and the “friction” reaction are curious to me, particularly since you were a part of the system as you probed for deeper information; I find myself thinking of some of the coaching tools that could’ve explored that further. 😉 And I’m wondering if there’s something you’d want to add in to the designed group alliance in the future so you’re not feeling like a “bad student.”

    • Avatar photo Tricia says:

      Will deepen comment – that’s what I’ve heard a few times and looking forward to that.

      I’m always a bad student in general – more because I’m always in “learning trainer mode” so general analysis is a constant in my brain. I appreciate the suggestion.


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