Several years ago, every day before I left the office, I would walk around and ask each of my direct reports, “Can I do anything for you before I leave?”

During this time, I was still holding out on having a cell phone with me at all times.  So I think my motivation was simply to avoid getting the “urgent” call in the evening after I finally got home from a long day.  Not a great serving the team intention but an honest one.  But as with most things, I was surprised by what this did truly accomplish.

I became accessible.  I provided an opportunity to actually help my team.

Most of the time, the answer was always:  “Nope, have a good day.”  But every once in a while, I would get a “well, I wasn’t going to ask but…” or “would you mind…” or “actually, I could use help with…”.  Those were my open doors in to helping.  Not sitting in my office telling people I have an open door policy but creating doors.

Today, I don’t really do the exact same thing.  For starters, my cell phone is now attached to my hip and I’m always available.  But I have found other ways to open those doors but this question still comes out of my mouth frequently.  “Can I do anything for you?”  Only now it’s with a serve the team intention 🙂

How do you open doors?

Tricia Broderick

Tricia Broderick

Tricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization, ignites growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer, coach, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills, her biggest offering is inspiring people to believe anything is possible.

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